Frequently asked questions

What exactly is an AI (artificially intelligent) avatar of me? 

At Digital Wisdom, we use advanced computer programs (AI) to create a virtual assistant that learns everything about you - your coaching methods, unique knowledge, way of talking to your audience and of guiding your clients.

It becomes a digital version of you that can speak and respond to your clients and audience as you would.

Who is Digital Wisdom AI for? 

Impact-driven coaches and wisdom holders, entrepreneurs, and content creators work with us to offer AI-powered coaching services to their clients 24/7. And to create consistent content that inspires their audiences and builds more meaningful connections.

Many have existing content, whether that’s social media posts, podcasts, books, articles or blog posts, videos, or courses. We use this content to train their AI.

What are the benefits of having an AI version of myself?

So many! Digital Wisdom AI creates an assistant that enables you to provide flexible support to more clients simultaneously whenever they need it – without you having to be there. 

As your clients have natural back-and-forth conversations with the AI, they’ll become more familiar with you and your work whilst benefiting from additional support. 

Your AI clone can also help you to expand your reach to a wider audience by automating content creation in your tone and leveraging your knowledge base. It can promote your products and services just like you would, when the time is right.

How does the AI provide coaching between my live sessions with clients?

You can use your AI clone to further supplement coaching by guiding clients through self-paced courses or suggesting worksheets and exercises to move them forward. Or offer it as an upsell and charge for access. It’s up to you. 

You’ll also be able to fine-tune the quality of your AI. You can review its responses, learn from client interactions, and flag anything needing improvement.

How long does it take to get my AI up and running?

It usually takes around 1-2 months from when you give us your content to build your customized AI assistant. 

The initial setup simply requires providing access to your existing content library. From there, our team handles feeding that data to the system and building your custom AI. 

We suggest refreshing the AI quarterly or any time you produce a significant amount of new coaching content (e.g. a new course, masterclass or podcast series). 

This ensures your AI stays aligned with your latest knowledge.

What if I'm not a computer expert? Is this too techie for me?

Not at all! Our team handles all the initial tech work.

We’ve designed an easy way for you to manage your AI and customize it over time with no hassles.  Just tell us where your content is and we’ll do the rest. We’ll interview you about your coaching methodology to ensure it works for your needs, we’ll explain different ways we can integrate with your website or messaging system, and we’ll give you instructions to provide us with access to any platforms that you may be using.

What do I need to do to get started? 

To get started, all you need to do is send us links to your content so that we can feed it into the AI’s knowledge bank to create your clone.

All of your content remains wholly owned by you and is only used by us to train your AI. It will not be made available to any other coaches.

How much of my time/effort is required to maintain the AI?

If you notice occasions where the AI isn’t providing good answers, just let us know – we provide an interface for you to easily review previous conversations and flag them for review.  Otherwise, ongoing maintenance simply requires periodically adding any major new content you produce. We make it a seamless, hassle-free process.

Can my clients tell they're talking to a computer? Do conversations with the AI feel human-like?

We design your AI to communicate very naturally, but it's upfront about being an artificial intelligence rather than trying to trick anyone.

It communicates in very natural, conversational ways. And we'll customize the AI's personality, voice style, and level of formality and more to fit your personal brand and preferences.

Can I refine the AI's personality to feel more like me?

Yes. As part of the training process, we work closely to configure the AI's personas, communication styles, formality levels and more to create an assistant aligned with your personal brand. We leverage your existing content to train the AI to write and engage in conversations using your style.

Can the AI actually give personalized advice tailored to each client's situation?

Yes! Our AI is designed to have intelligent, dynamic dialogs that adapt based on the user's questions and inputs - just like a real coaching session. 

It provides context-specific advice, question-answering, exercises and can guide clients through multi-step coaching processes pulled from your methodologies.

But there are limits to how advance the AI can get, and it may not get it exactly right every time.

Is the AI just for 1-on-1 coaching?

No, you can also use it to support group workshops, online courses, interactive guided exercises, and more of your coaching services.

You can also use it to create content for social media posts, and to brainstorm course content, group workshops and more.

Can my AI write content for me based on what I’ve already got? Even if my content is mainly in podcasts or videos? 

Absolutely! The AI ingests all your videos, audio recordings, writings - any materials you provide. It then uses that knowledge to generate fresh writing in your personal voice and communication style.

Is my client data kept private and safe?

Yes, privacy is very important. All client interactions are anonymized so individual conversations cannot be traced back to specific users. 

Data is encrypted and privacy laws followed.

Is my content and knowledge safely protected when providing it to build the AI and after?

Your content, including any derived knowledge, remains 100% your intellectual property.We utilize robust security measures and your materials are siloed into a secure, private knowledge base accessible only to our your custom AI instance.

We never share or reuse your proprietary content.

Can the AI integrate with the communication tools (texts/email/etc)  that I already use and branded materials like my website?

The AI can be embedded into your website with a custom branded look or hosted separately. 

It can also integrate directly with platforms like Facebook Messenger, email, and other messaging apps your clients use.

Is there a limit on how many of my clients can interact with the AI simultaneously?

The AI intelligence can scale seamlessly to reliably support heavy volumes of client conversations and requests at once.

It can handle huge numbers of client conversations simultaneously without any issues. We make sure it runs smoothly.

What if the AI gives inappropriate or inaccurate coaching advice?

No AI is perfect, but generally speaking, when it gets things wrong, it is usually around the edges, and rarely egregious. If you ever notice the AI providing inappropriate or inaccurate advice, just let us know and we’ll do our best to remedy the situation as soon as possible.

What if the AI gives inappropriate or inaccurate coaching advice?

No AI is perfect, but generally speaking, when it gets things wrong, it is usually around the edges, and rarely egregious. If you ever notice the AI providing inappropriate or inaccurate advice, just let us know and we’ll do our best to remedy the situation as soon as possible.

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